ELECTRIGUE Policies & Terms

Welcome to ELECTRIGUE!

Your trust is important to us. Please review our Policies & Terms carefully before using our services or making a purchase.

By accessing, browsing, or purchasing from our site, you agree to these terms.

1. Terms of Service

Acceptance of Terms

By using the ELECTRIGUE website, you acknowledge that you have read, understood, and agree to comply with these Terms of Service. If you do not agree, you must not use this website. We reserve the right to update or modify these terms at any time without prior notice. Continued use of the site after changes are made means you accept the changes.

Eligibility

You must be at least 18 years old or using the website under the supervision of a parent or guardian.

Orders and Payment

All orders placed are subject to product availability and acceptance. We reserve the right to refuse or cancel any order for any reason, including limitations on quantities, inaccuracies in pricing, or product descriptions. Payment must be received in full before your order is processed. We accept major credit cards, debit cards, and other secure payment methods listed at checkout.

Intellectual Property

All content, designs, logos, product images, text, and graphics on ELECTRIGUE are the property of ELECTRIGUE and are protected by copyright and trademark laws. You may not use, reproduce, or distribute any material without our express written permission.

Limitation of Liability

ELECTRIGUE is not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our website or products.

2. Privacy Policy

At ELECTRIGUE, protecting your personal information is a priority.

Information We Collect

How We Use Your Information

Sharing Your Information

We do not sell, rent, or trade your personal data to third parties. We may share limited information with trusted third-party service providers (such as payment processors and shipping companies) strictly for the purpose of providing services to you.

Data Protection

We use industry-standard encryption and secure technologies to protect your personal information. However, no method of online transmission or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights

3. Shipping Policy

We are committed to delivering your orders quickly and reliably.

Order Processing

Orders are processed within 1-3 business days (excluding weekends and holidays). You will receive a confirmation email once your order has been shipped.

Shipping Methods and Costs

Shipping costs are calculated based on weight, delivery location, and selected shipping method at checkout.

Tracking Your Order

Once shipped, you will receive a tracking number by email. You can monitor your order status using the provided tracking link.

International Shipping

International orders may be subject to customs fees, import duties, and taxes once the shipment reaches your country. These additional charges are your responsibility.

Please verify customs policies in your country before placing an international order.

4. Cookie Policy

To make your experience better, ELECTRIGUE uses cookies and similar technologies.

What Are Cookies?

Cookies are small text files stored on your device to remember information about your visit.

Types of Cookies We Use

Managing Cookies

You can set your browser to refuse cookies or to alert you when cookies are being sent. However, if you disable cookies, some parts of the site may not function properly.

By continuing to use our site, you consent to our use of cookies.

5. Returns, Refunds, and Exchanges

We want you to be 100% satisfied with your purchase.

Return Policy

If you are not completely satisfied, you can return most new, unopened items within [30 days] of delivery for a full refund, excluding shipping charges.

Items must be unused and in original packaging.

How to Request a Return

Please contact us at support@electrigue.com with your order number and reason for return. We will provide return instructions.

You are responsible for return shipping costs unless the return is due to our error (defective or incorrect product).

Refunds

Refunds are issued to the original payment method within 7-10 business days after we receive and inspect the returned item.

Contact Us

Thank you for choosing ELECTRIGUE!

We are committed to providing you with exceptional products and excellent service.